Contact Us

CBV Institute

277 Wellington St. West, Suite 808
Toronto, ON, Canada M5V 3E4
Tel: 416-977-1117
Toll Free: 1-866-770-7315
Fax: 416-977-7066


Office hours:

Monday through Friday, 8:30am to 4:30pm (EST).

If you are inquiring about the Program of Studies please send an e-mail to
or call 416-977-1117.


Isabel Natale

Registrar & Manager, Education: 416-613-9555

  • Registration and Student services (enrolment confirmation letters, grade confirmation letters, name change)
  • Course Exemption requests
  • Enquiries regarding:
    • Becoming a CBV
    • Enrolling in the Program of Studies
    • Accommodations for persons with disabilities
    • Course registration and accreditation requirements
  • Co-ordination of services by York University

Deborah Pelle Hanlon

Manager, Administration and Events: 416-613-9552

  • MQE Administration
  • Events (Conference, Webinars, Seminars, Regional Workshops)
  • Board of Directors administration
 Judith Web

Judith Roth, BEng, MEng

Manager, Business Systems and Compliance: 416-613-9556

  • Membership (general enquiries, membership confirmation, fees, last name changes, etc.)
  • Member awards
  • Continuing Professional Development Compliance and Auditing
  • Website support
  • Database and Business Systems management
  • Operational compliance

Judy Justice

Receptionist/Administrative Assistant: 416-977-1117

  • Online profile (reset password, find username, activate your account)
  • Employment opportunity postings
  • Journal, article and conference presentation requests
  • Processing payments


 Christine Web

Christine Sawchuk, CPA, CA, CBV, MEd (Adult Education)

Director, Education and Accreditation: 416-613-9551

  • Program of Studies
  • Membership accreditation
  • Education partnerships and initiatives
  • University outreach

Catalina Miranda, CPA, CA, CBV

Director, Professional Practice: 416-613-0300

  • Practice Inspection Program
  • Professional Practice Standards and Code of Ethics
  • Practice advisory

Kathy Richards

Director of Strategic Marketing: 416-613-9553

  • Strategic Marketing Planning
  • Marketing Leadership
  • Communications Excellence
  • Brand Management, Brand Experience & Brand Activation
  • Marketing Vendor Management
  • Market Research Intelligence & Insights
  • Media & Public Relations Advisory 
 Bob Web

Bob Boulton, CPA, CA, CBV

Executive Vice President & COO: 416-613-9550

  • Operational oversight of all functional areas
  • Member Disciplinary Matters
  • Practice advisory
  • International Valuation Standards
 Mary Jane web

Mary Jane Andrews, FCPA, FCA, FCBV, CFF

President  & CEO: 416-613-9554

  • Institute leadership
  • Strategic direction
  • Emerging issues
  • Liaison with other professional organizations
  • International affiliations and memberships
  • Public relations
  • Board of Directors liaison