Most CBVs have never been subject to a professional conduct complaint, and in this presentation we will discuss the ways we can continue this trend.  We will look at the Code of Ethics and the Practice Standards, and talk about where CBVs may get into trouble.  We will work through a few situations where a CBV has conflicting obligations and is faced with an ethical dilemma.  We will also talk about how CBVs can limit their exposure to a complaint or claim by using engagement letters and understanding their obligations during each stage of their engagement.

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